Quote from: Holliday on February 15, 2014, 07:54:22 PM

Uhh... that dude is a customer.

If I were the customer I would make my points differently, e.g.
- why you impose a limit of $5k per one international transfer thus creating lags in your bottle neck manual withdrawal?
- here is my login and ID, you owe me $... k - these are the facts you can easily verify - please make a transfer in my favour
- etc.

Quote from: Holliday on February 15, 2014, 07:54:22 PM

If I found myself in that position, I would invite the guy inside and manually process his withdraw.

I would do the same for a guy that I felt was really interested to solve a problem.

It was my impression that the guy on YT video was there for the lulz to say the least. Would you really invite a guy with a camera that would later show that your business treats the customers in an unfair way (those loud ones with camera get money first)?