If the user knowingly bought the coin while the wallet/withdrawal was disabled then I'd say LiveCoin might have a point but they need to unblock the account. Idiots buying worthless shitcoins is not something an exchange should be responsible for. Still it's a shitty move to allow trading in these circumstances. MONA is trading 75% lower on LiveCoin than it is
elsewhere.
It appears they have another coin that they disabled the wallet for quite sometime and continue to allow trading. The coin happens to be Monero... from what I can tell, it appears Livecoin wants the Monero team to compensate them for 1.8 million worth of losses.
https://www.reddit.com/r/Monero/comments/brd4nf/livecoinnet_xmr_wallet_offline/ Message to Livecoin team. This is a failing strategy. You have a limited window to change your approach to these situations. If you refuse your exchange is
without a doubt finished.
Blaming the developer team for their own incompetence and lack of risk management, and then selectively scamming their customers to recoup the losses -- that's what this amounts to!
I'm surprised such an unscrupulous exchange is running such a prominent signature campaign on Bitcointalk. I was hoping this would get rectified quickly, but the more I think about it, the more it seems like LiveCoin -- according to their behavior around their terms -- are just scammers.
I recommend people get what you can out of this exchange because this kind of behavior is indicative of an exchange that is under water and dealing with its problems in an extremely incompetent manner.
All signs point to insolvency and selective scamming to stay afloat. I agree that anyone in the position to withdraw funds should do so immediately.