Quote from: suchmoon on July 06, 2019, 04:27:08 PM

Quote from: Hhampuz on July 06, 2019, 04:20:24 PM

I see, so according to what bones261 said above the price on Livecoin is significantly lower due to wallets being locked, yes?

So the best solution in this case would be something like, disable the MONA trading pair and allow users to withdraw the MONA that they own, yes? If they were to do that, would you consider yourself being made whole or would there be further issues due to the time it has taken?

Edit: to add I've never worked at an exchange and have no idea how anything works when these things happen.

I don't think Livecoin can simply enable withdrawals because they have a shitload of fake coins / are on the wrong fork, i.e. they don't have enough coins for everyone to withdraw. They need to do something along the lines of what other exchanges have done in similar scenarios, e.g. offer a compensation plan. They can still pursue their claims against developers if they want to but they shouldn't be holding their customers hostage.

And they need to unlock OP's account if it's still locked due to their ridiculous TOS "no complaint" clause.

Yeah, I really have to stress I have no idea how any of this works so perhaps a roll-back for everyone that bought the fake MONA coins would work?

The first thing I did when I talked to LiveCoin was to tell them that they should look over the ToS and change it, I believe they are looking over it as we speak.