Quote from: Jelly_Bein on July 10, 2019, 11:15:28 AM

I can totally see if you took nobody's money and just worked in silence until your product was ready for release. But the fact people have spent money on a pre order and you cant seem to send any kind of update emails is pathetic.

Here is the update email for anyone that ordered and didn't see it (which was about 25% of you, and instead of calling me pathetic a 5 second inbox search you would have found it). Im also pretty active on twitter and on here with updates if you miss the email.

https://mailchi.mp/f44e011db3c1/introducing-the-futurebit-apollo-383755

Also I understand the frustration when you order something that is not cheap and dont get it on the expected timeframe, but two weeks late in the pre-order world is pretty outstanding. I do my best to estimate when my supply chain will have everything ready, but the Apollo has dozens of different parts from diffrent vendors and its impossible to sync all of them perfectly, especially since we took the time to redesign the case and many other parts of the overall customer experience (not to mention n completely new power supply design which I spent more time than I care to admit on).

Obviously I need to work on this and want to get to the point where Im shipping early, but its a far cry from the 90% of project on here that dont ship anything or months late (I think those are more a fair designation for pathetic). And to be clear, I operate FutureBit as essentially a non-profit to get as much hardware out to as many people as possible...this means I dont have a budget for marketing, sales, customer support, and time to write up updates every day...wish I did but then I would be charging 600 bucks for the same product (or selling my soul to greedy investors).

BTW All PCBs are done at our factory, and now its just a matter of getting in all our cases and assembling/testing and shipping them out. First units are going out in the coming days, and PSU is due in at the end of next week which is when the full package orders will start going out.