Quote from: novaexchange on July 14, 2019, 12:25:44 PM

Quote from: vampirus on July 12, 2019, 05:15:47 PM

What about you delisted your own coin Novapoint that cause lost money of all loyal clients?

There seems to be some kind of confusion here regarding NPOINT.

First off, there are many coins on Nova Exchange that have "Nova" in their name. These are not affiliated with Nova Exchange.

The coin called "NPOINT" was, during 2016 and 2017, given out freely as a kind of reward point system by the old management of Nova Exchange.
After the shutdown announcement in the fall of 2017 no more NPOINTS was given out and trades on NPOINT markets died down, and prices dipped down to very near zero.

In May of 2018, when the management of Nova was taken over by the Goobit Group, all mentionings of NPOINT had been removed from the site.
NPOINT have never in any way been affiliated to the new Nova Exchange, from May 2018 and onwards.

NPOINT was however still listed on Nova Exchange, just as any other altcoin.
After careful consideration, it was however decided that NPOINT should be delisted, as there was always a risk that customers would believe it had some affiliation with Nova Exchange.
One of the things we did take into consideration while making this decision was the trade volumes of NPOINT. Since May 2018 the trade volumes had averaged less than 12 dollars per day across all NPOINT markets.
The delisting happened in November, before the relaunch on December 3rd.

Nevertheless, we do want to make things right. If there is anyone out there that bought NPOINT in May 2018 or later, and did that thinking that NPOINT was in some way affiliated with Nova Exchange during that time, we urge them to contact our customer support by sending an email (or PM on the bitcoin talk forums).

Very good position, we take all advantages from old exchange but not take any obligations.