Post
Topic
Board Beginners & Help
Re: i need help with my Trezor
by
boyptc
on 15/07/2019, 18:42:06 UTC
Is it normal that i can not send tokens from the wallet if i have old fimware version ?( i can go into my wallet and see my funds but when i send nothing happens )
Thanks so much for the response

Not a trezor user but have you tried updating the firmware maybe that's the cause of the issue?


you are right that is the issue, but if i do that i erase everything on the device, and i do not have the seed.

But like i said i have the password and i can open the wallet and see my funds and be in wallet but i cant send from it because then the site direct me into the upgrade.
It looks like that there's a solution to your problem, just follow the tips given to you above my post.

But if you are still doubtful with that, don't you really remember about keeping your seeds somewhere on your room or have written it on a piece of paper or any notes?