Quote from: konungbarber on July 18, 2019, 06:39:12 PM

What happened:
I was p2pb2b.io exchange user since Feb 2019.

I've passed their KYC and was trading via API.

On 01st of July 2019 I've tried to log in into my p2pb2b account and got this error: "Your account has been blocked, please contact support".

I've emailed to support (both info@p2pb2b.io and support@p2pb2b.io) and got this answer:

Quote

Dear customer!
Please be informed that we are carrying out the investigation based on your report.
But in order to take further legal actions (including reporting to law enforcements) we kindly ask you to make your report in conformity with our fraud reporting procedure.
In accordance to section XV of P2PB2Bs Terms of Use Agreement User has to report fraud, related to certain operation(s)/asset(s)/account(s) to the P2PB2Bs legal department legal@partida.io. Fraud report has to be made from the Users email bound with his verified account to authenticate User's identity.
Therefore, we kindly ask you to make the request from email, bound with your account, verified on p2pb2b.io to email legal@partida.io. Please, explain all the circumstances known to you.
Please accept our apologises for possible inconveniences as you have already submitted the report to us via other channels. But we ask to make formal request as mentioned above.
We appreciate your understanding!

After this I've messaged several times to support@p2pb2b.io and received answers like this:

Quote

Your account was currently blocked for the security. Soon we will contact you by your email. Please wait!

I've sent message to legal@partida.io and got no answer.

I've also messaged at their Telegram "support" group and the only answer from admin was like "Please, wait, we will answer you".

On 16th July I've called to p2pb2b "office" (+3726026577) and got a conversation with operator regarding my issue. The only answer was "I will send information to our legal department, please wait for answer by email".

Today is 18th of July and I still got no reply from p2pb2b with explanations regarding block of my account.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=2509426

Reference Link:
https://p2pb2b.io/

Amount Scammed:
~0.15 BTC (1500 USD), the total balance at the moment of account ban

Payment Method:
ETH, initial deposit was 0.1 ETH

Proof of Payment:
https://etherscan.io/tx/0x75f4a65155d9e426287611888d39a41fe6959bc7cf682713ba7a31ad98044ac9

PM/Chat Logs:
Email conversation:
https://imgur.com/a/ITs7lXL

Additional Notes:
Guys, be careful with p2pb2b exchange, looks like they found an easy way to increase their profits by banning accounts without any explanation!

Hello

Your account was blocked because of suspicious activity in the time of user's complaints about 2FA shutdown. Account is unlocked now because no violations were found. As apologies for long waiting, your trading fee will be lower for three months.