Quote from: Samo Dobri on July 24, 2019, 10:35:26 AM

I have problem with support respons.

I losse my password, I send photo of username and photo proof of deposit and Randall replay that only Ethan can resolve my problem and send me password. Thats all ok but 24h plus pass and Randell says that Ethan is offline for days. Other sites have live support and it is very unprofesional to just be offline when you run millions dollars bussines. You can pay 2 persons to work in live chat support, it is 2000$ a month. You try to have big investments and you can not pay for live chat solutions.

Lets vote. Do you want LIVE CHAT SUPPORT ON YOLODICE or not?

1 vote for YES...

I know how it feels, but as a player we should have a password backup to avoid this kind of problem. Indeed I have to agree that Yolodice should have more supports to serve their players for any possible issues, as if it is relying on one person only (Ethan) so there might be a big problem whenever many players are experiencing similar problem or even bigger problems but Ethan is not able to online for several days. I also know that it is not an easy thing to trust other people to be good support who can handle user's problem but I believe there are many people in this forum that can be trusted to be "assistant" who help Ethan.