Quote from: panjul07 on August 01, 2019, 01:50:45 PM

Quote from: mihakyr on July 31, 2019, 10:51:09 PM

Quote from: dunfida on July 31, 2019, 10:13:09 PM

Quote from: mihakyr on July 31, 2019, 06:12:06 PM

Scam site? can't do withdraw, Deposit has 4 confirmations https://imgur.com/JKiDSWR

Its clear that you are tending to withdraw an amount which is higher with your current balance.Try to adjust it up deducting also that network fee.Just have a time to read up instructions for it to go through.

I tried to withdraw the minimum amount, but nothing positive came out of it. constantly gives the same error.
proff: https://imgur.com/16qvhVy

You have 13k satoshi on your balance and you tried to withdraw 10k satoshi but failed because the system says that you try to withdraw higher amount than your balance so I guess there must be something wrong with the withdrawal system. You can try to contact the site's representative about this issue or you can use the contact support available on the site, I don't think the site will scam you for that small amount of money.

I just checked the site again, it seems that the faucet is gone. Previously I could find the faucet under the Account tab but now it is missing, is it moved to other place or it is indeed being removed for a reason?

First of all I want to apoligize for any inconvinience, we didn't have too much time lately that's why everything felt a bit freezed.
Don't worry about your balance, we won't scam anyone, our reputation is really important to us.

The error were receiving shouldn't occur in your case, we were doing some backend work over the last days so there is a chance that you had bad timing but I will check out the logs to find the exact problem.
If you're still having problems withdrawing your balance let me know and I'll manually send you your funds.

Quote from: tranthidung on August 01, 2019, 02:55:42 PM

Quote from: panjul07 on August 01, 2019, 01:50:45 PM

You have 13k satoshi on your balance and you tried to withdraw 10k satoshi but failed because the system says that you try to withdraw higher amount than your balance so I guess there must be something wrong with the withdrawal system. You can try to contact the site's representative about this issue or you can use the contact support available on the site, I don't think the site will scam you for that small amount of money.

Do you think of potential cause from transaction fees/ withdrawal fees? If total balance is 13k satoshis, and that guy want to withdraw 10k satoshis; what if withdrawal fees (required by the site and by bitcoin network) exceed 3k satoshis. For example, with withdrawal fees are 4k satoshis; after subtracting it, total available balance for withdrawal will drop to 9k satoshis (not 10k satoshis, as that guy imagined). I do not know real reasons (who knows), but I guess it is the highest possible reason.

The current transactions fee of 3000 satoshi is hardcoded, if in any case the transaction fee is higher than 3k we're paying the missing amount from our bank.
In any case you own 13k and withdraw 10k you should end up with 0.

Quote from: Question123 on August 01, 2019, 03:34:33 PM

I hope this new gambling site will be competitive and do a more improvements . Anyway what I really like to Saikoro is the mobile friendly because I play sometimes to my mobile phones and I encountered in the other gambling site are log hope this site will works for me smoothly and alsp the chat room who have different languages so they can talk to their own language.

We're aiming to improve all the time, currently the only bottleneck is the time available.

I'm glad you like our mobile distribution of the game, check back from time to time as we just added some major changes on the layout and gaming experience.

Quote from: panjul07 on August 01, 2019, 04:51:31 PM

Once a site set a fixed withdrawal fees, logically it wont exceed to higher amount. In this case, the site charge 3000 satoshi so players wont be charged more than that although the bitcoin network requires higher fee. I have never experienced such exceeding withdrawal in many sites. Exceeding withdrawal fees happens on site without fixed fee only IMO, so the fee is always changing based on the latest bitcoin network. So it is not reasonable if the site has fixed 3000 satoshi but it charges more than that.

panjul07 is right, this is exactly the way it's working.

If you had any issues feel free to direct contact me!

Quote from: rexxarofmoknathal on August 01, 2019, 06:14:03 PM

I'm pleased with the site outlook, it has a classic look and the dark colours are not interfering too much with the gaming visual and because of the choice of colour scheme it gives you the feeling of a combination of Roulette and Dice which I think works well.

I haven't tried out the games yet mainly because of the faucet not being available as I usually like to test the waters first, maybe this is something you can consider as feedback.

Thanks for the kind words, we're glad you like the design.

A faucet is available and always will be, simple click on your balance and a menu containing the faucet will open.

Quote from: Twinkledoe on August 01, 2019, 08:42:38 PM

Yes, the dev of this site should at least provide a faucet where a potential player can use to test the features of their gambling site. He can give at least enough for testing and playing so players can get the feel of using your site.

Try clicking on your balance to open up a menu containing the faucet.

Since many players are experiencing problems finding the faucet we're planning in moving it somewhere else - I'll let you guys know when any changes are happening.

Quote from: actmyname on August 01, 2019, 09:15:51 PM

Here are the list of possibilities, all bad.

1) Withdrawal system does not work. Very bad.
2) Withdrawal system was not tested and has bugs. Very bad.
3) Bitcoin balance is less than the requested withdrawal amount. Very bad.

Unless we have a better reason for these failures? Roll Eyes

The withdrawal system was intensively tested and should work fine, I haven't checked the logs so sadly I can't say anything concrete at the moment but I will let you guys know what the problem was.

This indeed was a behaviour that wasn't expected.