Quote from: Mastery on August 15, 2019, 04:31:52 PM

Quote from: DdmrDdmr on August 15, 2019, 03:56:03 PM

Quote from: xSkylarx on August 15, 2019, 02:35:45 PM

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Youll need to open a ticket with their support and query the exact procedure and time it would take to clear your situation. Other people have undergone a similar situation using either fake or mismatched names with varying experience as can be seen here: Bittrex : Name Mismatch.

"Name Mismatch" is a very famous error happened to Bittrex's KYC in late 2017 and it's a totally different case. At that time, Bittrex was still among top exchanges and very picky with KYC. They even closed for new registration for some times. Every small difference, even a dot or a comma was deemed "Name Mismatch". But then when Binance showed up and attracted users for its low fee, Bittrex saw the threat and loosely approved all the undone KYCs. My account was a typical "Name Mismatch" victim but then approved without any of my effort.

Lol. If that's actually the case then that's just borderline scamming from bittrex. A comma or a dot? seriously? I know them and Poloniex were scammy, but were they that money hungry?

Quote from: Febo on August 15, 2019, 03:12:59 PM

Quote from: xSkylarx on August 15, 2019, 02:35:45 PM

I have a bittrex account created few years ago. I just opened it yesterday after a year and I found out that I still have 0.014 btc there. I want to withdraw it but my account was disabled for some reason and it asks me to complete identity verification.

Now the problem is I didn't use my real name when I created that account and it's not allowed to change it. Will I succeed in identity verification if I submit an ID and selfie even if my profile info is not the same on the ID?

It's really a waste for a 0.014 btc or $150 just to be stuck on there.

I should not play with it. It is not worth. There are high charges for forging identity. Just forget about that account and move on.

Having an account registered under the name of "Snus Sweden" before KYC was really a thing or required really does not constitute identity forging later on when KYC is required. That'd really be a reach.

OP, after you verified your account and got your money out, ask them to delete your KYC data. I've read that especially if you're from europe (EU), they probably will have to adhere your request (due to GPDR (?)).
Not that i'd verify the account for 150$ in the first place, because really, Bittrex and Poloniex are untrustworthy in my book.