Quote from: Freewallet on August 19, 2019, 07:48:40 AM

Quote from: hellomlove on August 18, 2019, 04:46:03 AM

Quote from: hellomlove on August 17, 2019, 12:28:11 AM

I am a Chinese user, in the past more than 40 hours, I experienced some terrible things, They cited suspicious activity as a reason has suspended withdrawals, locked my 10640 USDT, asked me to provide my id card and all kinds of certificate, I submitted in accordance with the requirements, but still get reply is need patience to wait, now I am in my clients mind lost credit, because I didn't can deliver goods on time, all of this because I can't get my money back,
I used it for convenience, but the situation was not as optimistic as I expected. After I used it for 2 weeks, the large amount of withdrawal was stopped

Paid fail.:https://imgur.com/0Pf71bM
My USDT :https://imgur.com/LyHIngW

I may really lose the money that should belong to me. They used various excuses, including asking me to provide English materials that I could not provide. However, they did not consider that some countries do not have English materials,It may be their trick,Cause you all kinds of trouble

Hi!
Thanks for sending the original documents, our security department is available Monday to Friday and will review them asap. You can always check your account balance which will not change as the funds will always remain there. No funds have disappeared from Freewallet and our verification procedure is transparent and mentioned in the Terms of Use prior to registering.

We will get back to you within today about the documents provided to us.

So when can I get my money back? I need it to live