Quote from: hugoooo on February 18, 2014, 10:52:40 PM

Quote from: jackmaninov on February 18, 2014, 09:56:04 PM

Hey guys,

I had a weird issue with BTC.sx today. I was watching a long position go up and down in a background window, and I come back and it's gone. Checked the trade history, and it had been marked as Liquidated: user. The price hadn't hit either the stop or limit price (nowhere close), I have more BTC in my wallet than the deposit on the position, and now I'm stumped. Now their buy limit has been reached and I can't open any new long positions.

Did I get screwed? Their FAQ isn't very clear under what circumstances they may force a liquidation...

Same thing happened to me. I had three long positions closed (at $80-$100 above my stop prices), also marked as liquidated by user. So now I'm out the cost of funding the positions for 3 days as well as the 0.5 BTC my trades "lost" (though they would be profitable as of 5 minutes ago). Just sent support an email, very curious/anxious to see how/if they respond. Their FAQ isn't very clear about circumstances for forced liquidation, but this would not seem to be one of them -- and if it were, our trades would definitely not be marked as user liquidated.

Judging by their facebook page we're not the only ones having issues today.

Ok, nice to know that I'm (probably) not crazy and accidentally liquidated. I've submitted a support email so we'll see what they say.