Post
Topic
Board Group buys
Re: [Closed]R17x: Black Arrow Prospero X-3 <DZMC Exclusive> $130 / 40GHS
by
crackfoo
on 19/02/2014, 00:01:14 UTC
I suspect the DZMC people are good at what they do, however customer service and public relations is not what they do.
clearly... when you push back with questions, the thread becomes ghost town again...
To one of your other posts, I don't see where I am coming off as defensive I simply answered you the best I could by quoting a post that was made 2 days earlier that quoted how to request and when you could expect the refund to appear.

We all have day jobs which prevents us from being heavily active on the forums during the day, I don't believe anyone is expecting an answer to a question right as its posted. You continue to ask the same question and every time receive the same answer refunds can take up to 1.5 weeks.

you are right i continue to ask the same questions. as usual, no real answer, no real explanation. so:

i will repeat my question, so according to you refunds started on 11th (despite the other refunds earlier), will take one and a half weeks, i requested for a second time on 11th (despite my first one on 8th),  are you guarranteeing i will receive on 22nd latest? this is a simple yes and no question

Your refund was sent.


So is the working strategy to nag in public? I requested refund on the 7th too and with the final confirmation from me on the 8th, and have since sent reminders requesting confirmation from you that you have everything you need to process said refund.

I'd prefer to keep communication private but since it looks like I need to complain in public to get my refund, I have no choice but to join the hordes.

It's now been more than 1.5 weeks. I'd like my refund, please.

.b

No, we'd rather not see you blubber on in the forums. Read them. Refunds started 11th whether you you like it or not, so its only been a week. bobsag3 had to rebuild his blockchain... which is not just a few mins delay. Blubber next week perhaps.