Hey, I been eagerly waiting for my big win to be processed and I finally got a respond from support saying I multi-accounted so your not going to pay me.
I never had any other accounts, this was my first time with you guys. I'm hoping you guys sort this out.
I was so excited only to be let down, I been reading through a few posts and see the multi-account happens to a few players and is often a mistake.

Please fix this