Quote from: prince_k on February 19, 2014, 03:16:38 PM

I had over 60k carbon coins on that carbon.hashrapid.com pool and they just disappeared from confirmed. User ID 1430.
Anyone had that issue?
Support doesn't answer to my tickets.
Seems to be this pool is totally scam.
Want my coins back!

Hello,

We are very aware of this problem. And I would like to address, this is not a scam pool. In the official thread we have posted an update, that we are fully aware. The system has had a technical glitch, just like coins themselves can, welcome to crypto currency.

Rather then shut down the entire system to figure this out, it is taking longer while the pool is operational.

Do not worry this will be resolved, this is not something that is a 5 minute fix and needs a deep dive into code. Also please be aware the pool is currently working properly, and this issue is isolated to a certain time frame.

If the issue cannot be resolved automatically, at the very least we will have manual payouts for missing coins. Please follow the main carbon thread, where all updates will be posted.