Quote from: gasNet on September 16, 2019, 06:15:47 PM

yes, i wrote him. you mean if the deposit address has changed?

in my case, I can open the session, but the deposit address does not match the old one.
how do I know if a session has expired?

and why doesn't he send me the chips directly?

The same session code doesn't necessarily mean it's the same session. But if the deposit address changed, my bet is that it is a different session. Like I said, contact them and they will help you get your coins back.

Quote from: garaj on September 16, 2019, 07:07:07 PM

Hello, I have a problem with receiving chips, the transaction is confirmed, the session is restored with the wallet number to which I sent, but there are no chips. I wrote to the technical support mail, there is no answer for a day, what's the matter? When can I see the chips or the mail inbox?

Maybe they are out of chips. They usually take longer than 1 day to answer. Just wait.