Quote from: Timelord2067 on September 27, 2019, 04:04:09 AM

Quote from: jhenfelipe on September 26, 2019, 10:40:16 PM

Quote from: Timelord2067 on September 26, 2019, 05:33:46 PM

As I said on the other thread, I haven't been able to verify myself on novaexchange and now this:

By you "haven't been able to verify", do you mean you're unable to fill out the form or there's some sort of error when you submit your details? I contacted them via Trollbox about the issue and the mod said:

Old account "does not exist" from previous management, so created new user profile. I could get part way through the KYC process, but it would always fail.

I see. I asked the mod again about failed verification, and this is what he said:

PDF file link below ↓:
https://drive.google.com/file/d/1-MhLS4rps4dePdo08ONisSX2RPhWHw31/view

You may try doing the verification again considering his advice and with this guide. If it still failed, you can contact the MOD yourself via Trollbox for further assistance. That's the fastest way, since as you've mentioned you emailed them before and didn't get a response (or stopped getting a response).