Quote from: jhenfelipe on September 27, 2019, 06:03:06 AM

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An interesting set of responses - perhaps you can encourage them to respond here given they last posted in this, their official thread prior to the 18th of July.

There are at least two emails that have been sent by nova to customers, unlike the website which has kept quiet about it, the email says (and I kid you not)

Quote

- Starting from October 28th until November 27th, there will be an equivalent to 0.0001 BTC custody fee charged at the time of the withdrawal request.

- Starting from November 28th until December 19th, there will be an equivalent to 0.005 BTC custody fee charged at the time of the withdrawal request.

- Starting from December 20th until January 27th, there will be an equivalent to 0.01 BTC custody fee charged at the time of the withdrawal request.

- From January 28th 2020 onwards the Nova website will be closed and users will have to get in touch with us to claim their assets.

- The custody fee will increase by 0.005 BTC every month on the 28th onwards.

Given they are dragging the chains to confirm people, until wouldn't you know it? You have to pay a fee to withdraw your coins...