Quote from: squatter on September 27, 2019, 10:10:26 PM

Quote from: Rsj91 on September 27, 2019, 09:53:45 AM

NOt sure why people are tripping out? One who is tripping about KYC must need an assistant to read English and them understand the terms & conditions which was published an year or more ago.

That doesn't sound accurate. According to this thread, customers still didn't need to verify as of late February.

I assume people are tripping out because KYC is required to withdraw and some people can't get verified after months of trying.

Correct - under novaexchange's own terms on their website, a user can register and view the trading floor, (but not trade) by providing user name and email address, you can trade / upload crypto but not withdraw with a time-frame of twelve months from registration to complete the registration process. Something a few of us have been unable to complete and therefore our crypto is being taken from us. There are additional tiers to the the KYC process dependant on how much trade and or withdrawls a user does in a given period.

There are at least two emails that have been sent by nova to customers, unlike the website which has kept quiet about it, the email says (and I kid you not)

Quote

- Starting from October 28th until November 27th, there will be an equivalent to 0.0001 BTC custody fee charged at the time of the withdrawal request.

- Starting from November 28th until December 19th, there will be an equivalent to 0.005 BTC custody fee charged at the time of the withdrawal request.

- Starting from December 20th until January 27th, there will be an equivalent to 0.01 BTC custody fee charged at the time of the withdrawal request.

- From January 28th 2020 onwards the Nova website will be closed and users will have to get in touch with us to claim their assets.

- The custody fee will increase by 0.005 BTC every month on the 28th onwards.

Given they are dragging the chains to confirm people, until wouldn't you know it? You have to pay an aditional fee to withdraw your coins...

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