Quote from: coinfinger on October 07, 2019, 09:45:05 AM

Quote from: TheUltraElite on October 06, 2019, 08:18:38 AM

Quote from: supernocturnal on October 06, 2019, 08:12:30 AM

Got delayed on withdrawal today...such a weekend... Cry

Not sure if you all read the replies made in this thread, because if you would then you would notice that other players like you have stated that FJ is understaffed on weekends. Since they have the policy of checking every withdraw manually, it gets delayed. Wait till Monday midday, but if it still gets delayed contact FJ staff here.

Shouldn't that be resolved by now? I mean I don't know how much fortunejack makes from this company and maybe they are not really making too much profit, however they have been around for years now, shouldn't they be making enough money to have more staff at weekends? How many withdrawal requests could there be in one weekend?

Considering they now have betting option as well the weekends could be bigger as well but I think if they are doing something new and still making profit, they should hire more staff as well, that way there won't be a difference between weekends and weekdays. It is not a big deal, just hire part-timers for weekends, even if you get like 5 of them for just weekends that should not be a big cost to fortunejack neither, they are making bank from gambling after all.

It is a matter of just how important it is. I mean this is a gambling place more than a sportsbook, so I am not entirely sure if all departments work together perfectly, maybe one thing is more smoother than the other so I doubt the sportsbook addition had any changes in the shape of the company, maybe they had few more people working on that but in general they must be the same company as always.

They have basically built a system where they are slower on weekends and people got used to it, the ones who are not used to it usually ends up learning about it, some people dislike that and leave, some people don't mind that and just withdraw on weekdays and they just accept the fact and move on I guess. Hence, it is not really something that needs a change ASAP.