Quote from: raskul on February 20, 2014, 09:05:46 PM

Quote from: OleOle on February 20, 2014, 09:04:58 PM

Do you have any more renders?

Wa-hahaha Grin

stop it, these guys have paid a lot of money to these crooks.

Quote from: blackarrow on May 19, 2013, 06:12:42 PM

Quote from: LaserHorse on May 19, 2013, 04:21:43 PM

Thanks for the update, blackarrow. But the fact that your product page still says "In Stock" is blatantly deceptive.

If we put the product out of stock, our website will not take any orders. We've added a note to the product to explain the situation.

Quote from: LaserHorse on May 19, 2013, 04:21:43 PM

Three days ago, I placed an order for an "In Stock" product and was immediately told the item was backordered and I would receive a notification in the next 4-7 days for payment. I now learn through your post that my order will most likely not be available for an additional 4 weeks.

I understand the manufacturing and supply chain process can be very challenging, but placing an overseas order like this requires a great deal of trust from the customer and when a customer's expectations are manipulated and/or misinformed by the seller - that trust erodes quickly.

Of course, I have not yet made any actual payment, so there is no measurable loss of funds here, but you should know - this sort of practice is disruptive & irritating and furthermore seems unsuitable to the communicative & helpful person that you seem to be.

We've been more than open with everybody here about how the production is going.

We've asked everybody not to pay for the products that are not in stock but we still see unhappy customers like you. I guess you cannot make everybody happy whatever you do.

I'm amazed how some people are so sensitive about such a minor detail but they are pouring money in some companies that have not shipped anything for 1 year (Butterfly Labs).