The exchange requires verification, I sent them all the necessary documents, bank statements, utility bills, selfies and so on. I think I sent absolutely all the docs that I have. But I constantly get rejected. I also wrote to the support service, but no one answers me.
Do they provide the reason as to why they rejected your documents?
Any error message or something?
I've sent them a message in their telegram channel (
https://t.me/BitBayBitcoin), just in case there's an active mod/rep in there that could take a quick look.