Quote from: Mosperian on October 17, 2019, 06:03:07 PM

Quote from: Kyraishi on October 16, 2019, 11:53:55 PM

Quote from: Anonylz on October 16, 2019, 10:53:32 AM

I think the bigger problem is the part of customer service, if the customer service are more active and responsive to the varying issues users are encountering in the site it will make things easier, if they want to keep their reputation they better do something about customer service otherwise they could be given wrong impression to users.

Agreed! I've never really had issues with the platform (eg, forced vacations, it's mostly been with the support staff. Doesn't seem fair or viable even to have your customers wait 3-4 days for a response, and then wait another couple days for another one.

They have definetly not been very competitive in the market recently, especially considering they where the best option for OTC trades for such a long time.

Might be time to move over to paxful...

i learned that I couldnt withdraw my coins while trying to send them to paxful actually. Not only is it a better service from what ive seen but I had several buyers ready who were giving a 12k valuation.

Is anyone in here with enough empathy for my situation to help me with a BTC or fiat loan against my coins that are locked up for the next few day to two weeks (going off threads on reddit complaining of how long it takes).

It's not a lot of BTC so.not a large loan needed but it was a lot to me at this time because all of my resources except those coins are tied up in a small personal business im in the midle of launching (moving company. I ran someone else's for a long time and am going to do the same job I've been doing but for 4 times the money).

Anyway I know it's unlikely but I was selling those coins for food and to live so...can't blame me for trying to live and eat.

Ah. Damn. It really does suck then - I didn't get any emails regarding the verifications or anything, and then one day I logged in and I had exceeded the volume and had to send in more information for tier 2. It wasn't that bad, I gave them my passport months ago since I'm an active trader there but their verification system has issues for sure.

You could just get a credit card or a real life loan - it seems like the better option and you won't need to pay spreads in selling the crypto-currency, and credit card interest rates are nothing if you pay back by the month.

Anyway. Good luck. I hope you get this sorted.