They have been harassing me with adds, and I didn't remember any negative reviews, in fact I remembered good ones. Now I finally deposit, and when I go to withdraw they accuse me of multi-accounting? Has this happened to anyone else, or anyone know how I can clear this up? I might have had a really old account that I forgot about, but I'm really careful to never give online casino's an excuse to scam me?
In cases like this fortunejack will have to prove that you're multi-accounting before they can block your account then give you a chance to prove yourself as well, probably through identity. If there's no real connection then they'll surely not claim you have multi accounts, I suggest you just reach out to them and have this solve amicably.