Quote from: Harkorede on October 18, 2019, 03:40:06 PM

Quote from: snapcall on October 18, 2019, 11:41:00 AM

They have been harassing me with adds, and I didn't remember any negative reviews, in fact I remembered good ones. Now I finally deposit, and when I go to withdraw they accuse me of multi-accounting? Has this happened to anyone else, or anyone know how I can clear this up? I might have had a really old account that I forgot about, but I'm really careful to never give online casino's an excuse to scam me?

In cases like this fortunejack will have to prove that you're multi-accounting before they can block your account then give you a chance to prove yourself as well, probably through identity. If there's no real connection then they'll surely not claim you have multi accounts, I suggest you just reach out to them and have this solve amicably.

Good advice. You shouldn't also open the topic first and try to solve it. If there is no new bright spot you open the topic, so everyone knows. But here we cannot justify any party unless there must be a statement that party A is indeed guilty or vice versa.