Quote from: Rabbot on October 11, 2019, 07:29:53 PM

467857
I already did this on Twitter and you replied that the problem has been resolved, but this is not true.

Dear Rabbot, the withdrawal functionality of your account is fully operational, and you should be able to withdraw any amount of funds that exceed the withdrawal fee.

Quote from: ytrezq on October 20, 2019, 12:06:58 AM

Wasnt believing this until they locked my account for the third time last week leaving my funds being locked. And that time no new reply to any support tickets whoever they are assigned to ! They locked 200Zcash worthing over $25,000 at that time without the ability to sell and of course, now they worth far much less (and which I still cant withdraw).

The KYC process shouldn't take much time on a regular basis, ytrezq. Can you please provide us with your ticket number? Thanks in advance.