What are the benefits of using artificial intelligence in the hospitality industry?

The use of artificial intelligence in ModiHost ecosystem will take it to a new level and open a new era in the development of the hospitality industry.

Thanks to artificial intelligence, guests and hoteliers will have the opportunity to experience the benefits of a fundamentally new way of doing hotel business and providing services. In other words, the introduction of artificial intelligence in the hospitality industry will be beneficial for all its participants!

With the help of artificial intelligence, hoteliers will be able to anticipate and meet the needs of their guests, as well as to learn about the expectations of customers and reach them from the moment they receive a booking request until the moment when customers leave the hotel and go home.

Read more about how artificial intelligence will be used by ModiHost platform and what it will give its users-on the website https://modihost.io/.

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Quote from: DeepChipolino on October 30, 2019, 08:25:30 AM

Quote from: Modihost on October 30, 2019, 03:42:13 AM

How your service will work is already clear. This includes an extensive network of hotels around the world using your service. Ideally, all hotels should use your software. Cogent attracting a huge number of hoteliers seems to be the most difficult task in this project. How do you plan to solve this?

There is a multi-step strategy to attract hoteliers and decision-makers.

The first step is to attract hoteliers by giving them a certain amount of tokens, which estimated to be enough to cover one year of work of our HMS.
Hoteliers will be split into a few focus groups, representing a specific hotel business sector business hotels, resorts, hostels, eco-friendly hotels, family hotels, apart-hotels, etc.
This step will attract hoteliers, gives our platform first real customers and the ability to test out the core technologies at the field.

The second step would be to show the results of this work to prospective business customers with real case studies and key performance indicators comparison for each focus group.
We aim to increase upsales of premium services, retention rate, occupancy rate and customer satisfaction level. These KPIs directly affect RevPar, net sales, operating costs of the hotels, which are the most critical indicators - according to the poll, which has taken place with the hoteliers and decision-makers. The team strongly believes that real case studies and positive focus groups' feedback will bring attention to the platform.

Quote from: ranqilesemb on October 30, 2019, 09:28:10 AM

Quote from: Modihost on October 30, 2019, 03:42:13 AM

Quote from: assissantos on October 29, 2019, 11:25:40 AM

Quote from: stoptocookbi on October 29, 2019, 11:49:23 AM

Quote from: BitMaximum on October 29, 2019, 02:52:29 PM

Quote from: frigecguleaf on October 29, 2019, 09:42:46 AM

Quote from: cybitmedia on October 28, 2019, 04:30:50 PM

Quote from: CLywaTeLb on October 29, 2019, 04:54:27 PM

How will you know that a client in Bangkok ordered a glass of white wine?

Sorry for not making that clear.

We assume both hotels use ModiHost HMS.
We assume that ModiHost and only it has access to the services a person ordered in both hotels. Having this information gives AU algorithms an ability to predict possible
preferences of the guest. It is important to note, thou, that if the client does not like the offer which is made by Modihost, this event triggers a self-learning algo, which in turn will adjust the future behaviour of the HMS. Self-learning is one of the core features of the platform.

Quote from: kennytransc on October 30, 2019, 09:54:06 AM

Quote from: Modihost on October 30, 2019, 03:42:13 AM

Quote from: assissantos on October 29, 2019, 11:25:40 AM

Quote from: stoptocookbi on October 29, 2019, 11:49:23 AM

Then how will you track what services and goods a tourist buys at a hotel?

I think this data would be very useful for your analytics.

The system has access to previous client's orders and actions via the client's invoices from his last stays. Each client's interaction with HMS leaves information at the database, which is analyzed by the AI algorithms.
It has nothing to do with the user's bank card information thou.

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The use of artificial intelligence in the core of ModiHost platform opens up new opportunities and approaches to work!

First of all, artificial intelligence allows us to work in a new way with big data. Each customer's interaction with the platform creates a set of metadata that then provides a personalized profile for each customer.

Another important feature that was previously unavailable to HMS users is personalization and forecasting. The ability to anticipate customers' needs takes the hospitality industry to a new level and as a result, not only the hotel but also the customer benefit from that.
On the one hand, the hotel can offer a highly focused and personalized service to its guest. On the other hand, the guest can relax and more freely use the facilities of the hotel, knowing that his preferences are taken in account and that he is unlikely to be offered any service that will be irrelevant.

The primary function of ModiHost platform is to make the customer feel special by allowing the hotel to offer them a highly focused and personalized service.

More interesting facts about the functions of ModiHost platform-on the website of our project https://modihost.io/.