Quote from: danilyakovlev on October 31, 2019, 10:52:08 AM

Hello everyone, I will be glad to receive any info on the matter and appreciate you all.

Is there any ways to reach kraken except customer support desk? Their support was nice and quick, but now I get no replies from them for almost a week.

I had a severe issue that the access to the corporate account was stolen by the trusted person. Kraken freezed the account for a while, but now they claim that the issue is resolved and now I get no replies from them. Without any additional details – please tell what are my steps to recover access if anyone has encountered similar problem?

Our company has already provided docs for investigation, but I need the funds to stay in the account as much as possible before the solution is found.

If Kraken specialists are monitoring bitcointalk, then the issue number is #2554106.

I guess you have a consult a lawyer and state your case so that he/she could suggest to you the best options to recover your corporate funds or
for the meantime, could workout some kind of court order to keep the funds as is or in status quo until it will be finally resolved given the fact that you've stated that the account in question was stolen by a trusted person or better yet, if you have compelling evidence that could merit an indictment, sue that person in court to recover that corporate account. Imho.