Quote from: Eaglesfan371 on November 01, 2019, 02:09:57 PM

Hi,

I suffer from anxiety and this sportsbook is not helping.

I deposited ~0.15 BTC and have made several large sportsbets. Overall I have won.

I am trying to withdraw and they keep delaying my payout. It has been 24 hours.

I want to keep playing here but I am used to Fairlay and Nitrogen where payouts are ALWAYS 1 hour or less.

I withdrew 0.1 BTC yesterday morning, still not received. I withdrew 0.08 BTC last night and received that this morning.

Email response has been very slow and I dont have access to desktop computer right now (at work).

Please send my 0.1 BTC withdraw soon or for my health will have to withdraw my full balance. I cant deal with 1+ day payouts in bitcoin world for a new book to me. It brings me flashbacks of when I was scammed by two bitcoin sportsbooks years ago.

they do manual withdrawal checking if they find there is something wrong against their rules such as abusive behavior or suspected multi-accounting abuser etc so far so good almost instant within 1 hour for me who withdrawing almost every week.

the email support also pretty responsive , i several times making complaint to them.
the last time is about two weeks ago where they answered to my email within 6 hours or so i guess.
not sure what is really happened to you , maybe you came from a country where it has restricted to fortunejack , aren't you?
i have seen a lot of people who play here even with hundreds bitcoin in withdrawal request , received their bitcoin as soon as they clicked the withdraw button.

it seems they do manual checking procedure on your account for reason , anybody from fortunejack side have a comment on this?