Quote from: TuftyGizmo on November 17, 2016, 01:19:35 AM

I just wanted to warn people not to use Crypto Capital (cryptocapital.co). A lot of bitcoin exchanges use them as one of their payment processors (you can see all the names on the Crypto capital website). I am a member of one of the bigger bitcoin exchanges who use them and I had several swift payments made from my account to my bank account, using Crypto Capital swift transfer. They all went well, until the latest one. I withdrew a five figure sum - that was a month ago, and I am still waiting for payment. First they said it was delayed because their bank asked about the payment, then they said it was definitely sent on November 3. Then it did not arrive and they have been delaying ever since. Of course I am dealing with the support for the exchange. The latest thing from Crypto Capital was that they had had a delay on all payments and now they had all been sent. I waited, not arrived. The exchange support copy and pasted the reply to me. It was pigeon-english vague nonsense. The exchange has been asking for a trace on my funds and the 'swift message' because my receiving bank says if they get that they can do a trace from their end too. All Crypto Capital have done is delayed and delayed, not done a trace, not answered the exchange support's questions. It really is very fishy and now begins to feel like a scam or a warning that all is not well with this company. The reason I post this is to warn any of you not to choose Crypto Capital (panama based company) when withdrawing funds from any of the bitcoin exchanges. I have had a month of stress and it is not resolved yet. The reason I am not mentioning the exchange's name is because it is ongoing and they are still chasing Crypto Capital every day in a bid to try to recover my five-figure sum. Trust me, you will know them.

Good thing you are warning and making people aware of that payment gateway. If you post on the proper thread, it will reach more people. Gather all your proof and make a proper post at the scam accusation section. If the site has any announcement thread, official thread or someone representing them, then link it on the thread. Other users will put a negative trust on their profile.
Sad to hear what happened to you. Hope you manage to somehow recover what has happened to you.