Quote from: Nandini_crypto on November 18, 2019, 09:47:59 AM

Quote from: joniboini on November 18, 2019, 08:28:50 AM

That's really weird. Most exchange would even disclose that information. Can you share some screenshots or something similar?

I suggest you post on their official thread[1] or create a scam accusations if your issue is not yet solved, though I doubt it will speed it up as they're known as a shady exchange here.

[1] https://bitcointalk.org/index.php?topic=1435275

I had contacted they through chat and that tab is closed. But, I can start a chat now and can ask them for the same and even now they will give such rude and arrogant replies. They kept giving such predetermined replies for hours. I do not have any expectation from them. I think they would have spammed me if I had not contacted. Felt insecure.

I will report on the thread you shared thanks.

First of all, there is no reason to hide information about the number of confirmations needed - this is very suspicious.
Secondly, if the transaction has not been completed for such a long time (for XRP it is seconds), it means that it is a service error or the transaction has been intentionally blocked.
I hope this is not a scam attempt, but it looks very suspicious.