Thank you very much for your answers. Im still waiting for an answer from the support team.

Quote from: coupable on November 18, 2019, 02:45:52 PM

The whole story is full of madness .

_ You use coinbase as a wallet . {extremely dangerous)

Normally, I don't use Coinbase as a wallet, I use Coinbase for Buy Bitcoins or Sell them.

Quote from: coupable on November 18, 2019, 02:45:52 PM

The whole story is full of madness .

_ At once "i guess" you deposited 300k$ to your trading account then purchase 32 btc . {That's crazy}

It is not the first time I bought Bitcoin. Its true that is the first time with this amount.

Quote from: Findingnemo on November 16, 2019, 03:41:32 PM

After reading all the replies, it seems coinbase is the only one who can refund you back so just wait for their response it will take a while to get. Coinbase is such a big crypto trading platform so they will handle support tickets on a queue based as most platforms do so you don't blame for their late response you may have to consider these things before.

Thanks, the problem here is that they dont response... I just get automatic response...

Quote from: yefi on November 18, 2019, 05:20:42 PM

Coinbase staff thank you for the quarter mil. Caviar for everyone at the office canteen, hurrah!

Seriously though, if they just keep the funds (despite your admittedly rookie mistakes) that would be unconscionable. They should raise an investigation to determine origin of funds. If the "investment platform" can prove ownership of the sending address and confirm that the funds are yours, I see no reasonably excuse not to return the money to you.

There really shouldn't be more than a day's queue during what's one of the quietest trading periods. If it's over 3 weeks now, how long will it be during the next frenzy? Honestly, I didn't realise their support was quite this bad.

CoinBase don't need to prove the funds because I bought the 32 Bitcoin with SEPA and Coinbase. Then I sent them to an address.. and They sent them back to the same address.

Quote from: BitMaxz on November 15, 2019, 11:47:57 PM

Why not, share the website of the platform you are talking about here so that we know if it is legit or not.

The platform is OctaFx its a legit platform. They sent to the same address as it's there compliance procedure...

Quote from: The Pharmacist on November 18, 2019, 02:50:26 PM

Whoops, I missed this followup post. OP, did you get your coins back yet or what?

I don't have them back. The platform sent to the same address (Hot wallet from Coinbase). So.. I don't have them in my wallet.

I will keep pushing sending emails. It's the only way I can.. Because I try to put a post on Reddit, but I don't have karma, so they (Coinbase) erase my post.

Anyone know any other email than help@coinbase.com??

Thanks! I will update when I have some news...