Sorry, but that's not good enough and there is more you can do about it.
Based on this update, all you've done is open a support ticket and are sitting and waiting. That's simply not sufficient if you're running a site such as WP and have hundreds of customers waiting on you. Have you tried directly reaching out to anyone at Cryptsy? I realize they don't have an 800 number posted on their site, but there are surely other ways of getting a hold of them. Twitter, IRC...etc.
You're probably one of their larger sources of revenue and shouldn't have to play the sit and wait game when there's an issue affecting your withdrawals.
Feel free to suggest a solution you'd like me to try. Saying "fix it" doesn't make it go faster unfortunately.
Possible to add automated-payout time in the stat-page of miners own stats? (What a sentence, but I leave it like that since this isn't my native language)
What I try to suggest is a way to divide the BIG withdraw in to many other smaller withdrawals.
Maybe there could be different times of withdrawal, like 01:00, 03:00, 05:00, 07:00, 09:00, 11:00, 13:00, 15:00, 17:00, 19:00, 21:00, 23:00
Also those multiple times for withdrawal could be used without any "instant-payout"-buttonm on the stats page. Could that make
the withdrawals faster?
And to make things simpler, miners shouldn't be able to influence their withdrawal-time. This way you could separate the huge withdrawal
into 12 smaller.
PS. my withdrawal of 0.3btc came out in 3mins today from Cryptsy (not poolwaffle thou)