Quote from: prpz on December 04, 2019, 03:04:11 PM

Originally yes but it went to Bella and then Joanna then Carol

Since Carol told me to confirm my refund (second time ) and it would be three weeks thats was November 22

I missed one week in my calculation but okay. So they actually did refund you as promised. That is great to hear. I am expecting my refund to be before December 22nd as I confirmed the refund (after sending btc address) same as you on November 22nd, however, I was given a different estimate:

Quote from: Carol (Bitmain)

Please take note that it usually cost 1 month for the process

Quote from: mgoz on December 05, 2019, 12:02:41 AM

That looks like they are doing refunds based on BTC price at time they send refund then. I'm surprised because BTC was at $10k in September. For the T17 I ordered, I'd be getting almost 50% BTC back. I paid 0.085 and $284 credit would be 0.039.

I was surprised about this decision from them as well, but it is actually realistic if you think about it. No one can sue them since that is how BTC should be used in my opinion. Because we are paying in BTC equivalent of USD order. They should refund us same amount of USD but in current BTC equivalent.