Quote from: ElSila on December 10, 2019, 09:11:33 PM

Quote from: bitmedia on December 10, 2019, 08:16:42 PM

Quote from: ElSila on December 10, 2019, 04:30:32 PM

@bitmedia, what about my problem? Are you still ignoring my issue?
3 weeks passed and my funds are still in Pending Revenue. I did contacted you several times, you never sorted out my issue. This service seems to be a big SCAM to me.

You were asked for details and still haven't provided your email so I basically could have a chance to check it with the team.

Ok, here is my email: cwdlabse [a] gmail [dot] com
I'm waiting for a solution, I did sent my first email regarding this issue about 2 weeks ago, and all I've got from your team were answers to be patient (after 2 weeks of delay they still ask me to be patient), even if based on your own terms, I was supposed to get my funds after 7 days, I quote from your FAQ:

"Pending balance - is a temporary account, to which publishers income is credited at first. After 7 days (168 hours) money will be automatically transferred to the main account. This period is given to the administration of Bitmedia to review traffic quality. The term of the pending balance may be modified depending on particular circumstances."

Hello again! I'll explain how it's working now: You are showing our ads on your sites. After you get profits - they are placed on a pending balance first, so we can check the traffic quality and payback the advertisers, in case of a fraud traffic from a publisher's side. After the 7 days, you receive your profits on the main balance day by day. So today you receive the profit for a 7th day ago, tomorrow you'll receive the profit from the 8th day ago. Is it clear at this point?
It means that if you have a constant traffic flow - you will ALWAYS have a pending balance because you constantly send traffic. You have a pending balance because you have a constant profit from day to day. If you stop the traffic and stop receiving profits for a week - then all pending balance will go to your main balance, but pending balance would not be refilled with new profits and become zero. But as long as you run ads, your pending balance receive profits and then goes to the main balance.