Quote from: bitmedia on December 11, 2019, 12:50:34 PM

Hello again! I'll explain how it's working now: You are showing our ads on your sites. After you get profits - they are placed on a pending balance first, so we can check the traffic quality and payback the advertisers, in case of a fraud traffic from a publisher's side. After the 7 days, you receive your profits on the main balance day by day. So today you receive the profit for a 7th day ago, tomorrow you'll receive the profit from the 8th day ago. Is it clear at this point?
It means that if you have a constant traffic flow - you will ALWAYS have a pending balance because you constantly send traffic. You have a pending balance because you have a constant profit from day to day. If you stop the traffic and stop receiving profits for a week - then all pending balance will go to your main balance, but pending balance would not be refilled with new profits and become zero. But as long as you run ads, your pending balance receive profits and then goes to the main balance.

I do understand how it works, but what you don't understand is that my Pending Balance is over 0.067 BTC since over 3 weeks ago, even if in main balance I have around 0.0007 BTC. If over 3 weeks ago I had over 0.067 BTC and today I have the same amount, but in main balance, I have 0.0007 BTC (without any withdrawals so far), why my BTC from Pending Balance wasn't released after 7 days, as you say.

I repeat, I have over 0.067 BTC in pending balance since over 3 weeks ago, all I get daily from pending balance to main balance is an average of 0.00002 BTC. To clear any doubt, let me show you some screenshots, you'll see I never received those funds from my pending balance, all I've got was a really insignifiant part.

Screenshots: https://imgur.com/a/Rgd9hig
If you look at the 5th screenshots, you'll see that I sent an email on 29 November, asking why my Pending Balance (0.067 BTC at that time), wasn't transfered into main balance, even if more than 7 days passed. Also, all I've got from your side was useless answered, like, I quote:
"We shall let you know. Its being worked on at the moment."

or

"We shall follow up on your case and get back to you."

As I said, I do understand how it works, but what you don't understand is the thing that it doesn't work as you say it does. I have the same pending revenue since about a month ago, never transfered to main balance.

EDIT:
As another proof that I had the same Pending Revenue about 2 weeks ago, on 1st December I sent you an email with a screenshot attached, here you have some screenhots: https://imgur.com/a/7uUHMPc
Now tell me, does it work as you says it does? Because as far as I can see, in my situation you never paid my funds.

Later EDIT (12 Dec 2019 - 20:47):
I did removed all your banners from my sites, if you don't come with a solution or a proper explanation, in 7 days from today I'll proove again that funds are not released as it is supposed to do and this service is SCAM.