I have recently created an account for my father in kraken.com exchange.

We did together every single verification they asked for from level 1 to max but they still closed-suspended the account and refunded the money in the end even after going with every single verification they asked made more then 30 pictures took us days to arrive in the final verification step kraken asked us to.

The reason they suspended the account was that we used RDP connection. Why is this a problem we are now in vacation and we used our computer in our country to do the signup and verification process with anydesk.

Any idea how can i process this somewhere else and do it correctly faster and successfully.

Thanks for your kindness support.