Quote from: sarakuka on December 12, 2019, 06:53:09 PM

The reason they suspended the account was that we used RDP connection. Why is this a problem we are now in vacation and we used our computer in our country to do the signup and verification process with anydesk.

Any idea how can i process this somewhere else and do it correctly faster and successfully.

Never heard of this before, but I could see why it might appear suspicious to Kraken. It could appear like you don't really reside where you claim and/or are trying to verify with fake documents.

Quote from: sarakuka on December 12, 2019, 09:47:22 PM

Can we open coinbase the same way via windows VPS in frankfurt or i can do it via my android phone?

Where are you actually located? Why do you need to use VPS or remote desktop?

Quote from: gentlemand on December 12, 2019, 09:50:35 PM

Coinbase do SMS based 2FA so an old phone should be fine. I don't know if they demand the usage of an app. They also seem extremely sensitive about people changing locations so you might end up with the same problem.

Yep, I've heard of numerous account closures due to logging in from an unwelcome country, through VPN for instance.

I had to do Coinbase's selfie verification through the mobile app. It wouldn't work with my PC webcam.