Quote from: Bitcoiner69 on December 28, 2019, 10:29:49 AM

I don't really care about the 30 USD. But I think its a pattern. If I advertise something I have to keep my Word.
Im also really wondering what can be suspicious on such a Transaction? Tell me what's there benefit for the Public?
I really do understand KYC for SEPA transfers, because there are a lot of Chargebacks and so on. But with a coinswap?

So why they dont just return the Money? Whats the Case?

- They advertise: NO KYC
- User swap Coins on coinswitch because he dont want to do KYC
- Coinswitch requests KYC and know that a lot of people dont want to do it

Coinswitch keeps the Coins. Sure for 1-2-3-4 Years they let them probably on a extra account blocked. But after a certain time im sure they get transferred to a private Wallet.

Probably there business is not to swap - probably there Business is to hold an keep Coins?

I understand your concern about their advertisement but they could also defend themselves that it's written on their terms of agreement or FAQ that they can ask for it if it's needed and they have a suspicion with your transaction which have been told by the support. I think it's just best to serve this as a lesson not just for you but for everybody that before proceeding to a service like this, you agree with their terms. Many same service are also acting the same so before using one, find the most reliable that you're okay with their terms.