Well, there was this banner on ask-socrates.com that they are still migrating the data and there may be issues. So there was and still is a warning on the system. ......
Same thing happened to me. When I noticed, I asked for a refund.
That is the problem with you. It tells you there in a big red banner
from day 1 but you simply ignore it because of your greed. And then you complain afterwards.
It's just amazing how ignorant people can be. But don't worry, you are not the only one....