Quote from: OmegaStarScream on January 17, 2020, 06:27:00 PM

Since we're starting to see more and more "Instant exchanges" lately, and Changelly/ShapeShift are no longer controlling that market. I decided to make a list of these exchanges, hopefully some of you might find it helpful.

Hello,

We are sorry to see our service marked as not recommended to use in your list. Changelly has been operating since 2015, and many users from all over the world have trusted us to exchange their funds since.
Regarding the links you posted, 2 of them are related to an issue that occurred on another service and has nothing to do with Changelly. In regards to the KYC procedure, the transaction in question was completed and the customer received a full refund.
Actually, speaking of KYC checks: this procedure was implemented in order to comply with the regulators policies and combat money laundering. We process a huge number of transactions daily and KYC helps us prevent fraud and, consequently, protect innocent users. There are plenty of cases when we receive hacked crypto from different services, like Bancor, Coincheck, Bithumb and so forth. We also help legal authorities find hackers and return the stolen money. In fact, 99.9% of all transactions do not go through the KYC check.
Changelly team would like to offer you an opportunity to make a transaction on our service and tell Bitcointalk users about your experience. Please DM us so we could discuss the details.