Quote from: johhnyUA on January 21, 2020, 09:06:42 AM

Quote from: Steamtyme on January 21, 2020, 02:55:28 AM

Now I have to ask how sure are you about the events and how they have transpired? Has the person received any further communication from Bestchange? I believe I read correctly that the guy is complying with KYC, is there any communication or movement on this?

As you see, this scammy exchange (changehero) is still available on bestchange despite their PM to topic starter where they tells something like: "we do all nedeed actions to exclude exchange service ChangeHero from our listing"
~snip~

Isn't it enough shitty and untrustworthy? I mean as i said it before: the problem not in specific scammers, the problem they bestchange doesn't bear any responsibility so they will keep adding scammers. They're motivated to do that, because they will get money from scammers (i don't know for sure how bestchange get their money from listed services, in what way i mean) but if something will go wrong, they just delete this scammers from their list. I mean with such scheme they don't interest to do even the smallest check.

This is why this topic at "reputation" and not in "scam accusation". Here is what i mean:

You are not wrong and my questions about the actual scam are valid for what actions I want to take. Sorry if something is getting lost in translation here, but I am currently considering my creating or supporting a newbie warning flag and at a minimum tagging the forum based account with a neutral if not negative. For the following reasons.

1) The claim that they have deleted valid feedback from their site about a potential scam.
2) Allowing the potential scam to continue to be promoted through their platform.

I'll be clear if it wasn't before I don't like them or they way they make promises, as reflected below.

Quote from: Steamtyme on January 21, 2020, 02:55:28 AM

Quote

BestChange was created with security in mind, which means that we pay utmost attention to the reputation and reliability of e-currency exchangers that we work with. All of them have been thoroughly selected to offer the highest level of service and customer support, so dealing with them is 100% reliable and legal. For instance, services working with WebMoney must have a very high to be included into our list of premium e-currency exchangers.

This here about sums up my issue with this "public service provider" as they put it. You can look into their terms of service and they quickly make you give up all and any rights to hold them accountable if something goes wrong in any sense. Why would you need to be fully indemnified from all liability if you make the claim all exchangers listed are 100% safe.

I am condemning their claims as this was lifted from their landing page. It creates a false sense of security which is impossible for them to provide - nothing is 100%
When I discuss them indemnifying themselves I am referring to their TOS where they do just that regardless of fault of the user or the exchanger. This is BS, and makes the claim of 100% safe a lie if they have even one scammed user that they themselves do not make whole.

The reason I want to know about the actual scam accusation is important to me anyways. If it turns out there was no scam, and it just took longer than expected or they waited on the KYC to clear; whatever it happens. Then it makes sense that the exchanger is still listed. I still don't agree with the feedback having been deleted, that's a poor precedent. I am not trying to lump Bestchange in with that scam but it's outcome does have a varying degree of liability that Bestchange shares in; and should be reflected and dealt with in a measured manner.