Quote from: JollyGood on January 22, 2020, 10:35:20 PM

Quote from: MegaDice on January 22, 2020, 10:23:46 PM

Quote from: JollyGood on January 22, 2020, 02:45:46 PM

MegaDice, kindly stop this and pay the OP the +19 BTC.

I kindly requested this before and repeat again, it will be the end of the matter because I am sure the OP will not post here again and you can go back to running your website.

This whole issue is putting your business in a very bad light and there is still time to resolve this issue before more and more people become aware of what happened and you will not be able to stop them posting here or in other forums/websites as well as no longer being your customers.

Please look at the bigger picture and come to a private resolution with the OP, I am sure you two can work it out and then we can all move on a along as the basis of the resolution is the OP receiving the +19 BTC he is rightfully owed. Thank you.

Thank you for trying to find a solution. We are sorry but we cannot give anything to a player who has wagered all his balance.
We are happy, again, to provide any proof from both our servers to any regulatory or Official authority and we will cooperate with them in order to prove our position.

I appreciate your response. Trying to find a solution to any and all issues is paramount, having said that I am very disappointed in your decision but thank you for clarifying your position.

Sadly it means the OP will have to go through the process of either starting legal proceedings against MegaDice or will have to simply let the process play out at the Curacao eGaming arbiter before contemplating their next step.

You are welcome.
MegaDice is happy to provide any proof from both our servers to any regulatory or Official authority and we will cooperate with them in order to prove our position.