They may have a reason for that. It is easy for any person to make up conclusions based on assumptions which are never correct. Calling one of the oldest paying bitcoin faucets to be scam is not acceptable without proof so I suggest you wait for a response from their community manager. You are seeing only your side of the story, and we humans never realize that there is another part of this story which remains unspoken.

If you ask me about their legitimacy then I would always vouch for them. I was a proud winner of the 200$ prize of their 10k number roll of faucet and I was paid in the next round of payments that week. My thread about the win exist here if you are interested to see because this might ease your mind for the time being:

Got 200$ from Freebitcoin today morning, call that a BIG WIN