The only, current (as of 1/27/2020) officially endorsed crypto wallet for PotCoin is OUR QT desktop wallet for PC, Mac & Linux.
Common Sense. Hold your coins. Don't reinvent the banking system.
Also you get paid to maintain a sync'd wallet.
Unlike any POW chain you can mine and earn POT coins.
I would suspect the PotcoinWallet is not making revenue, and thus likely NOT being well maintained.
Doesn't mean bad actors, just lazy customer service.