Quote from: someoldcoins on February 01, 2020, 01:08:56 PM

Quote from: AdvancedCash on January 30, 2020, 09:21:56 AM

Quote from: someoldcoins on January 30, 2020, 09:10:38 AM

Quote from: AdvancedCash on January 30, 2020, 08:40:29 AM

Quote from: someoldcoins on January 30, 2020, 08:32:38 AM

why advcash is too slow ? their last announcement was in November for international card program, that still beta and customers have to wait a little bit more smh.....three months is not a little period .

in meantime , if it's just technical reasons, they have just learned already from launching the european card program not long time ago , so why it takes forever to achieve similar goals? Grin

Why do you think?

What exactly you think is slow on our side? Do you think it takes a lot of time to implement a functional API and post a news update that cards are live? It doesn't. We could do it in like 2 days.

The only reason it takes time is because there are issues that the card provider needs to take care of before we start offering the product to our customers. There is a million things from delivery to the manual that comes with the card, the fees, the limits, the API features, receiving first cards and testing them, fixing problems that came up, you name it.

We are not slow, this is how things work with external card providers. If it was up to us only it would have been done in a week.

when advcash announced they are working on international program ? little less than 2 years , if you don't think that slow for prepaid card program then what is.... matter of fact the program can stop at any time ,no liability why customers would pursuit the whole platform with ever changing fees and terms that effect customers weekly to bi-weekly without seeing outcome of previous announcements extending for undetermined time of arrival .

I can tell you what's slow, all other similar providers who have not even announced anything yet. Find me a platform that was using WaveCrest and has new cards for the entire world up and running now, I dare you.

On that note, find me a platform with a card program that is liable for unexpected closure of cards by a third party provider. Let me remind you that we are paying for free replacement cards for our users out of our own pocket. New providers are not giving us free cards, and the old one did not refund anything. So we're covering that ourselves.

We do not change any terms. Fees sometimes change everywhere including crypto exchanges, this is how this business works. Things change and fees reflect that.

We did not announce anything specific 2 years ago. That's when the previous card program was shut down. Of course we announced we would be looking for a replacement ASAP. That does not mean anything started happening on that very day.

Not sure what your problem is, if you can get other cards that were implemented in what you think is fast, go get them, why argue at all?

We never made any specific promises, you do not have a contract with us saying we owe you cards by this date, and you did not pay anything for the new card program. It's ready when it's ready. Not sure why this needs explanation, it's actually kind of obvious.

hey you are little arrogant now because i point fingers, but i will tell that advcash has been warming the customers in the very beginnings , and those first date known to public that adv start work on card program i can recheck again these posts i know i can find points to quote you.... it's obvious advacsh was not happy to lose customers because they would not stay two years without card ,even " wait little bit time " tweets from official adv account , isn't really little time , but seduction .

i'm not sure about wirex , but i guess they have program now . changing fees sometimes weekly isnt common thing , also looks amateur .

What's wrong with saying we want to add new cards instead of the old ones that are gone? This is the truth, we always want to add new products for our users, especially such important products like cards. What's wrong with keeping our users informed about our plans? No idea why you would waste time going over posts from 2 years ago and nitpicking things trying to come up with some reason to complain yet again.

Jesus, you people are always so willing to find fault with us. Had we never posted anything about us working on new cards, you would complain we are silent for some bad reasons and that we should say something, or we are closing down, about to scam everyone etc. There's always something to hate on whatever we do.

We lost customers anyway, and the point of these posts was not to 'hold' them. That's impossible. They come and leave as they please. Anyone can withdraw funds at any time and close their account, or deposit funds and start using the system again. There are no financial obligations or liabilities resulting from this wait, and nobody pre-paid for the card either. Please stop trying to make this look as if we were preventing anyone from leaving if they wanted to, or putting any financial constraints on anyone. None of these things are true.

You don't have to keep any funds in the system to be eligible for a replacement card if you had one before. You can withdraw all funds and deposit them back on the day the cards go live, entirely up to you. It's not about that at all.

Besides, people used the platform even without cards, some saying it's not that big of a deal. Either way, the truth is that we are always looking to add new products and cards. That's it.

All we ever did was informing users about our plans so that they know we want to replace the cards that they lost (for free, mind you) and to be transparent in this unpleasant situation with the unexpected closure of the previous card program. I don't see anything wrong with that.

If anything looks amateur, I guess there is no reason to use the platform and post in this thread then. Fees will be changing less and less often in the future. It is just a sign of growth.