How to prove your letter of guarantee is correct? letter don't have any signature, for kids only this shit?
I'd like to know this too. I received json-code from smartmixer_scam, but have no way to verify it's authenticity.
I tried to get my own code, but got a "Something went wrong"-message.
We have already mentioned why this issue occurred during this mixing operation. At the time when the mixing order was created, our system was under maintenance, which resulted to a limitation of our wallets. At this moment, only the maintenance wallet was online.
I don't think anyone is complaining about having limited wallets available at the moment. The complaint is that you shouldn't send them their own funds without a warning! If maintenance happens: tough luck, try again later. But if someone doesn't check by himself, he'll never know his funds aren't mixed if you don't tell them. You can use as an opportunity to improve your service, and ensure it can't happen again.