Quote from: mineworker on February 26, 2014, 06:11:50 PM

Quote from: cloverme on February 26, 2014, 05:49:15 PM

Quote from: jro238 on February 25, 2014, 05:42:25 PM

To all of those with rental problems: submit a ticket! I, too, had one of my rented rigs not hash at all for me last night. I submitted a Ticket and mux confirmed that I will see a refund this morning. No one is trying to scam you.

Wasn't worth the hassle, I pulled my rigs from it. I will agree with you on they do provide good support, but even an hour of downtime is not worth it these days.

And how long did that take!!!!!!!

It took a day because no one was in the IRC at the time, you should be able to send a message to Mux here too. I feel bad for them because I think the service outgrew what they could handle. Seeing payment issues posted here makes me wonder what other issues they might have. I see people asking for credits/refunds, that's a nightmare to work out...