Post
Topic
Board Gambling
Re: 🚀 KawBet.com | Anonymous Bitcoin Casino & Sportsbook [SOFT LAUNCHING]
by
arwin100
on 28/02/2020, 09:39:43 UTC
Hello.
Registered and deposited 40 mBTC .
Played almost 2 hours and get limited to 0 ! Made profit of just 14.14 mBTC.
Then tried to withdraw and was told to rollover full deposit before being able to withdraw. But how I can rollover now if I am limited to 0?
Their support is so useless. I am chatting few hours with them but they do not understand nothing. 
I am very frustrated, can not get my money...
Be aware until they solve my case...

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com

Sorry, are you aware that your live chat team is not educated to solve any simple problem and to answer to any simple question? Imo, bots will answer better so you can put bots and fire your workers. Educate them or fire them.

I sent an e-mail yesterday. How much time you need to answer?

Support team usually answers within 5 minutes on email and 1 minute on live chats. I suggest you try the live chat in order for them to fix the issue ASAP

If he's claims is true maybe you conduct a meeting to your team and tell them to attain the support side so that the players who encounter a issue will be solve immediately and if your support team is fast it could build the trust of the gamblers here.

Good luck.