Ninjastic
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Board Gambling
Re: 🔥Playbetr.com🔥- Casino, Sportsbook, Live Games- 14 Coins- Instant Aff Payouts
by
panjul07
on 08/03/2020, 16:58:23 UTC
Quote from: shewadiwadi on March 08, 2020, 04:47:40 PM
Quote from: shewadiwadi on March 08, 2020, 02:00:56 PM
Quote from: tranthidung on March 08, 2020, 01:57:58 PM
Quote from: shewadiwadi on March 08, 2020, 01:42:40 PM
I got a problem with this website. Here is details. I have made my first deposit but i did not recieved my first deposit bonus. I supposed that it was automated but didnt recieve. Then i played and i lost my whole balance. Then i checked website and realized that i should e mail you. Now i send this bonus request to you. My ticket number 30015

After sent email and created support ticket, I realized that they have the worst customer service. Even though they claim to solve tickets usually in 15 minutes, i could not get a reply 15 hours yet. Whats more live chat just copy paste same message and do nothing to help me instead they forward this issue to support Department.
How long since the day you made your deposit?
How long in between your deposit day and the day you played and lost your money (whole)?
Did all those stuffs happen in the same day (deposit, play, lose money and open support ticket)?

All happened same day, yesterday.

Stay away from this site. I could not get even an answer since 16 hours. Their live chat is full of bots and just copy paste same sentences instead of solving problem.

I have experienced worst casino experience in my whole life.

Waiting is indeed an annoying thing to do, but this is what you can do now. Probably the support is enjoying weekend holidays so the support is AFK and cant reply to  and problem you try to tell.
No need to be so worry IMO, be more patient and hope the support back to their work asap. I do believe that your problem wil be solved sooner or later.